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PRIVACY POLICY

CEO Callers
Effective Date: April 10, 2026

1. Introduction

At CEO Callers, we are committed to protecting the privacy and personal information of our clients, website visitors, and leads. This Privacy Policy explains how we collect, use, store, and protect information.

2. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Call recordings and call notes
  • Appointment booking details
  • Device and browser information
  • Website usage analytics
  • Form submissions and inquiry details

3. How We Use Information

We use collected information to:

  • Provide cold calling and lead generation services
  • Manage client communication
  • Schedule consultations and meetings
  • Send service updates and follow-ups
  • Improve call quality and team performance
  • Analyze website performance
  • Respond to inquiries and support requests
  • Send marketing communications where consent is provided

4. Call Recordings

Calls may be recorded for:

  • quality assurance
  • training
  • performance review
  • service improvement

Clients are responsible for ensuring compliance with all applicable call recording and consent laws in their jurisdiction.

5. Information Sharing

We may share information with trusted third-party service providers including:

  • CRM platforms
  • communication systems
  • appointment booking tools
  • hosting providers
  • analytics services

We do not sell, rent, or trade personal information.

Information may also be disclosed when required by law.

6. Third-Party Platforms

Our website and services may use third-party tools and platforms. These services operate under their own privacy policies and terms.

7. Data Retention

We retain information only as long as necessary to:

  • provide our services
  • fulfill contractual obligations
  • comply with legal requirements
  • maintain business records

8. Security

We use administrative, technical, and operational safeguards to protect information, including secure systems and restricted access.

9. Your Rights

Users may request to:

  • access their personal data
  • update incorrect information
  • request deletion where legally permitted
  • opt out of marketing communications

10. Cookies & Tracking

Our website may use essential cookies and basic analytics tools to improve website performance and user experience.

11. International Data Transfers

Information may be processed and stored in different countries depending on the systems and service providers used.

12. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.